SAFETY OF EMPLOYEES – All employees are covered by WCB.
CANCELLATIONS – Should you wish to cancel or skip any scheduled cleaning appointment, please provide GVRD Building Maintenance with a minimum of one business day (24 hours) notice prior to your scheduled appointment. If we do not receive adequate notice the following cancellation fee will apply:
Within one business day (24 hours) you will be charged $100 cancellation fee.
BREAKAGE & LOSS – GVRD Building Maintenance is insured. Our insurance policy provides a Comprehensive General Liability limit of $2,000,000.
PAYMENTS – We accept the following forms of payment: Cheque, Cash or E-Transfer. Residential Payment must be made in full to GVRD Building Maintenance upon completion of service. A finance charge of 2% per month (24% annually) will be charged on all past due balances.
REFUNDS & GUARANTEES – If you’re not 100% satisfied with quality of cleaning of any of the serviced areas, please contact us within 24 hours of your clean. We will re-visit your home at no extra charge. However, due to the subjective nature of the cleaning industry, we do not offer refunds to customers.
Commercial Payment must be made in full to GVRD Building Maintenance within 30 days from service completion.
A $25 fee is applied to all declined checks.
ARRIVAL TIME – We can only promise you with a set time if it is first thing in the morning, any later time is at best approximate due to factors beyond our control such as traffic conditions, customers adding services or cancellations.
NON-SOLICITATION OF EMPLOYEES – As a client, you agree not to hire any present or past employee of GVRD Building Maintenance for any home-related service outside of your agreement with GVRD Building Maintenance for a period of six months from the last service received from GVRD Building Maintenance.
Areas of service: Vancouver Burnaby Coquitlam Delta New Westminster North Vancouver West Vancouver Port Coquitlam Port Moody Anmore Belcarra Maple Ridge Richmond Tsawwassen Annacis Island Langley Fort Langley Abbotsford White Rock Chilliwack Ladner Surrey Cloverdale Clayton Aldergrove Mission Pitt Meadows Bowen Island Squamish Lions Bay Whistler